Strike, Strike, Strike!

[winterthunder]

We've finally heard something from LJ, and, predictably, it's not pretty. I'm still striking primarily for my community of friends on Friday, but I've also added a secondary reason: taking the administration down a peg or two.

Customer Service Rule #1- Do not refer to your customers as "unfriendly forces." We don't tend to take it well.

Customer Service Rule #2- Do not lie to customers smart enough to know the truth Code does not drop out of the sky; it's rather difficult to claim that censoring your popular interests page is a "mistake".

For those interested in the history of LiveJournal's atrocious customer service, this post contains an amusing summary.

For those who will be striking on Friday, I've created a community over on InsaneJournal for chatting, fraternity and moral support as we hold strong to our resolve to stay off for a full 24 hours. Open membership, open posting, but I'll be keeping an eye out for trolls.

http://asylums.insanejournal.com/picket_line/

Comments

[winterthunder.livejournal.com]

That is a valid point. I would argue, though, that in the internet age it is foolish to think that your words will never go beyond the website and the language you spoke them in. If a majority of your user base consists of English-speaking Westerners and they're pissed off at you, wouldn't that be a good reason to temper your language, even if you're not addressing them?